1. Introduction
Benevia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered grant writing and matching platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password, and profile details
- Organization Information: Organization name, type, mission statement, focus areas, location, team size, and funding history
- Grant Applications: Application content, responses to grant-specific questions, and saved drafts
- Communications: Messages sent through our platform or to our support team
2.2 Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
- AI Grant Matching: Analyze your organization profile to recommend relevant grants
- Application Generation: Use your information to create personalized grant applications
- Platform Improvement: Enhance our AI algorithms and user experience
- Communication: Send important updates, notifications, and support responses
- Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Meet legal obligations and enforce our terms
4. AI Processing and Data Use
Our AI systems process your organization information and grant application content to:
- Calculate compatibility scores between your organization and available grants
- Generate tailored grant application content based on your specific needs
- Provide personalized recommendations and guidance
- Improve our AI models through aggregated, anonymized data analysis
Important: All AI-generated content should be reviewed and verified by you before submission to grant funders.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
- Supabase: Database hosting and authentication services
- AI Providers (Groq/OpenAI): AI processing for grant matching and content generation
- Analytics Services: Platform performance and usage analytics
5.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
6. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure cloud infrastructure with reputable providers
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at benevia000@gmail.com.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: